The shopper journey

One shopper.
Every channel.
One loop.

A shopper meets PlayAbly at a game, in an ad, on a shelf, or right on your store — and the same Play & Win loop takes over. They opt in, play, buy at full price, and get a real shot to win it all back. Then the loop brings them right back the next time.

The loop

Six steps. Then it starts over.

Every PlayAbly campaign — retail, ecom, social, or live event — runs the same shape. The mechanic is identical; only the doorway changes.

STEP 01

Discover

Meets the offer — at the game, in an ad, on a shelf, or at checkout.

STEP 02

Opt in

Drops an email or phone number to lock in their entry.

STEP 03

Play

Swaps tiles in a quick match-3 game to lock in their entry.

STEP 04

Buy

Checks out at full price — no discount, full margin for the brand.

STEP 05

Win

If the real-world trigger hits, they get 100% cashback.

STEP 06

Come back

A follow-up offer or playable ad pulls them in for the next round.

The loop closes back to step 01. A win or a near-miss makes the next play irresistible — so one purchase turns into a habit.
It starts anywhere

Same offer. Five front doors.

Wherever your shopper already is, the offer meets them there — and routes everyone into the exact same loop above.

Live event

A code on the jumbotron, a text after kickoff, a card at the gate.

QR · SMS
Paid ad

A playable ad unit in their feed — they play first, click second.

PLAYABLE
Social

A link in bio, a story sticker, a creator drop pointing to the play.

LINK · STORY
Retail shelf

A QR on the packaging or a POS sign turns a shelf into an entry point.

ON-PACK QR
Your store

An on-site widget at the product page or checkout, live the same day.

ON-SITE

Different doorway, identical mechanic. Pick the channels that fit the campaign — the shopper experience never forks.

A real run · SOUL × The Big Game

Watch it happen, one screen at a time.

One SOUL shopper — from a code on the stadium shelf to the playable ad on your ecommerce store. The same loop crosses the counter and follows them home.

In-store Online One continuous loop, on either side of the counter.
SOUL
The Big Game is coming… want a free order? Place it before kickoff to enter.OVERTIME
If the game goes to overtime, your whole order is 100% refunded. Reply PLAY to enter.
Today · 4:12 PM
SOUL
You're one tap from the draw.
Add your email so we know where to send your win.
maya@email.com
Count me in →
No catch. Full price today, 100% back if OVERTIME hits.
SOUL
Match 3 to lock
your entry
3 moves left▶ 1 match to enter
SWAP TO MATCH
SOUL
Your order
Blood Orange · 12-pack ×1$48.00
OVERTIME✓ Entry applied
Total$48.00
Pay $48.00
SOUL
▶ IT WENT TO OVERTIME
You
won.
$48.00 refunded
Your full order is on us. Refund is already on its way to maya@email.com.
PlayAbly covered it — SOUL paid $0.
SOUL
Sponsored · for you
▶ Play to unlock
Match 3 to win your next order
Shop your prize
01 / 06In-store

The offer appears

On the jumbotron, a shelf QR, or a text at kickoff — a Play & Win offer tied to a real moment they already care about.

02 / 06In-store

They opt in

One tap drops an email or phone. You capture a first-party contact and a buying-intent signal — before any purchase.

03 / 06Online

They play to enter

A quick match-3 game on their phone locks the entry. Playing feels like winning already, and completion beats a plain form.

04 / 06In-store + online

They buy — full price

At the register or on your site, they check out at full price. No discount, full margin — the code is an entry, not a coupon.

05 / 06Online

They win it back

If the real-world trigger hits, PlayAbly emails the 100% cashback and pays it. You never touch your margin.

06 / 06Online

The loop reopens

A follow-up email and a retargeting playable ad on your ecommerce store route them straight back to step 01.

One loop.
Every door leads in.

Tell us where your shoppers already are — a stadium, a shelf, a feed, your storefront — and we'll wire the same Play & Win loop to meet them there, in-store and online.